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Company Profile

Est 2002, now 16 years in ICT, providing product, service & software support systems to Telcos / ISP’s.

At Connectplay we believe in enhancing the broadband experience for both business and residential customers and consumers. We are a 100% owned New Zealand Company, specialising in providing equipment, solutions and support services for broadband.  Connectplay imports and supports products and software from business partners Huawei, Iskratel, ETI Softwares and OneAccess to service the integrated telecommunications market in New Zealand.

We support Huawei access products, Iskratel Innbox residential broadband access products and OneAccess enterprise level VoIP, DSL & Fibre access products.

In 2011 Connectplay partnered with Netmania-IT (Now ETI Softwares) to provide the New Zealand market with an entry level, full service Auto Configuration Server. The ETI ACS platform is designed within the specifications of the Broadband Forum TR-069 protocol.

Working closely with NZ Internet Service Providers and Integrators, Connectplay develops and refines processes to improve the customer experience and "take the pain away" by reducing CPE deployment and Customer Support costs. All Customer Premise Equipment distributed in New Zealand is telepermitted and is sold with the latest global or customised firmware.

Connectplay aims to stay true to our company values: Communication, Respect, Integrity, Honesty, and Reliability in our day to day business with our Customers, Consumers and Vendors.

Factors which make us unique:

  • Primary focus is delivering real operational efficiencies, while improving the ISP customer experience though active management of Customers modem/routers and other CPE.
  • We deliver provisioning & customer care solutions to “take the pain” away from mass CPE provisioning
  • Provide full solution for Zero Touch Provisioning of CPE including CPE Hardware, integrated to customer OSS / BSS systems.
  • 7+ deployed ACS (TR-069) platforms in New Zealand.
  • Including the deployment of the Largest ACS platform in APAC with partner ETI for Spark NZ, Nov 2017.  Up to 750,000 devices managed.
  • 5 years Netmania / ETI Partner – Vison360 ACS.
  • Neuron is a multi-protocol orchestration suite for the management and control of customer premises devices. Neuron has the ability to manage ONT’s , Routers, Gateways, Access-Points, IP Phones, and IoT devices within the home environment or wide area network.

Specialties: Telecommunications VDSL2+, FTTx, Support, ADSL2+, SHDSL, Modem/Gateway, D-Slam, Switches, Auto Configuration Servers (ACS), 3PL, and VoIP.

Partners: Huawei, Iskratel Innbox, ETI Software’s, OneAccess .