Vision ACS Platform
Control & Manage Multiple Devices with Vision ACS.
Connectplay and ETI-Software brings low cost high performance TR-069 Auto Configuration Servers (Vision ACS).
- Zero-touch provisioning and management of devices and value-added services, e.g. VoIP
- Web portals for CSRs, administration and subscriber self-care
- Real-time diagnostics, trouble-shooting dashboard for rapidly identification & resolution of connection issues
- Integrates seamlessly to BSS and Web Portals in place t
- Reporting Tools that monitor system health
- Logic-Box PHP-based scripting engine
Key Features of Vision ACS
- Zero-touch provisioning
- Improved user management and access level configuration via simple CSR displays and graphical interface
- Trouble-shooting tools
- CSR Console, allows an instant snapshot of the CPE estate and any problem devices
- System Dashboard enables administrators to access at-a-glance information about the health of their system
- Two layers of reporting supported on new Reports Platform and replica database . (additional cost item)
- Rapid NBI Interface integration with CRM and OSS systems
- Bi-directional SOAP/HTTP-based protocol
- Embedded PHP-based Logic Box scripting engine with full PHP libraries simplifies NBI integration, and deployment cost
- LAMP technology (Linux, Apache, MySQL, PHP) offering low costs in hardware and software required for entry-level applications
- High scalability and availability
Vision CSR Console
Eliminating the technical intricacies of the ACS, the non-technical CSR has the power to:
- Reduce call handling times ,
- Provide a better level of customer service, and Improve the customer experience
- Reduce operating costs, Reduce Churning
- User friendly, yet highly configurable Customer Services team interface
- Provides helpdesk staff access to real time diagnostics and one-click fixes that can be assigned to provide simple and quick solutions to the most common support desk calls
- Indicate Firmware updates, factory resets, reboots, wireless channel changes and password changes are just some of the actions which can be easily triggered at the touch of a button
Vision Suite Features/Functions
- Subscriber Management, Device and Location Management
- Fiber network design, project and cost management
- GIS-based telecom analytics
- Complete asset and inventory management
- Provisioning all subscriber devices and services for Voice/Video/Data
- Trouble Ticketing, Work Order and Service Order creation
- Subscriber services, package and bundle creation/management
- Telecom subscriber billing and invoicing system
- Field Technician and IPTV on-screen apps
- TR-069 and ACS service and device monitorin
