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Vision ACS TR-069

Vision ACS Platform

Control & Manage Multiple Devices with Vision ACS.

Connectplay and ETI-Software brings low cost high performance TR-069 Auto Configuration Servers (Vision ACS).

  • Zero-touch provisioning and management of devices and value-added services, e.g. VoIP
  • Web portals for CSRs, administration and subscriber self-care
  • Real-time diagnostics, trouble-shooting dashboard for rapidly identification & resolution of connection issues
  • Integrates seamlessly to BSS and Web Portals in place t
  • Reporting Tools that monitor system health
  • Logic-Box PHP-based scripting engine

Key Features of Vision ACS

  • Zero-touch provisioning
  • Improved user management and access level configuration via simple CSR displays and graphical interface
  • Trouble-shooting tools
  • CSR Console, allows an instant snapshot of the CPE estate and any problem devices
  • System Dashboard enables administrators to access at-a-glance information about the health of their system
  • Two layers of reporting supported on new Reports Platform and replica database . (additional cost item)
  • Rapid NBI Interface integration with CRM and OSS systems
  • Bi-directional SOAP/HTTP-based protocol
  • Embedded PHP-based Logic Box scripting engine with full PHP libraries simplifies NBI integration, and deployment cost
  • LAMP technology (Linux, Apache, MySQL, PHP) offering low costs in hardware and software required for entry-level applications
  • High scalability and availability

 

Vision CSR Console

Eliminating the technical intricacies of the ACS, the non-technical CSR has the power to:

  • Reduce call handling times ,
  • Provide a better level of customer service, and Improve the customer experience
  • Reduce operating costs, Reduce Churning
  • User friendly, yet highly configurable Customer Services team interface
  • Provides helpdesk staff access to real time diagnostics and one-click fixes that can be assigned to provide simple and quick solutions to the most common support desk calls
  • Indicate Firmware updates, factory resets, reboots, wireless channel changes and password changes are just some of the actions which can be easily triggered at the touch of a button

Vision Suite Features/Functions

 

  • Subscriber Management, Device and Location Management
  • Fiber network design, project and cost management
  • GIS-based telecom analytics
  • Complete asset and inventory management
  • Provisioning all subscriber devices and services for Voice/Video/Data
  • Trouble Ticketing, Work Order and Service Order creation
  • Subscriber services, package and bundle creation/management
  • Telecom subscriber billing and invoicing system
  • Field Technician and IPTV on-screen apps
  • TR-069 and ACS service and device monitorin